Q.  What is The Sultan Center?
A.  The Sultan Center (TSC) is a premier retailer and leading supplier of supermarket items, perishables, and general merchandise in the Middle East. With headquarters and 13 stores in Kuwait, TSC also operates stores in Oman, Jordan and bahrain. Additionally, the company has operations in restaurants and catering, trading, fashion, telecommunications, security, and investments.
Q.  Is TSC a publicly traded company?
A.  Yes. TSC began trading publicly on the Kuwait Stock Exchange in 1997 under the ticker “SULTAN.”
Q.  What kinds of stores does TSC operate?
A.  TSC offers customers three distinct shopping formats. TSC Service Stores are based on a full-service concept designed to provide customers with the highest level of quality, variety, value, and service. Our Wholesale Centers offer “Always Lowest Prices” on all products. TSC X-Press stores are easily accessible from the highway and offer convenient, last-minute shopping for those heading to the chalets, going on a picnic, or traveling.
Q.  Where are TSC stores located, and what are their telephone numbers?
A.  TSC has 13 stores in various locations throughout Kuwait. The company also operates Sultan Center stores in Oman, Bahrain and Safeway stores in Jordan. For the exact locations, click on the store locator or call the TSC Hotline: 2433-0111.
Q.  What types of credit cards are accepted by TSC?
A.  Most major credit cards are accepted.
Q.  If a product is not available in Kuwait, is there a way TSC can order it for me?
A.  Yes. Simply visit our “Just Ask” desk located in TSC Salmiya, Sharq, and Al Kout and one of our knowledgeable associates will locate the product and arrange to deliver it to your front door. (Certain terms and conditions may apply.)
Q.  If I have a suggestion or other feedback, whom do I contact?
A.  Contact TSC Hotline at 2433-0111 and a highly trained Customer Service Associate will answer your call, or send email to customer-support@sultan-center.com
Q.  I want to work for TSC. Are there any employment opportunities?
A.  TSC is a rapidly expanding company that offers excellent career opportunities at all levels and in all areas of the business. Visit our Career section of the website.
Q.  How can I apply for a job at TSC?
A.  You can apply online by clicking on “Careers” and following the links to the online application. You also can pick up an application form from the TSC Head Office located at Farwaniya, Dhajeej, Kuwait, next to the Central Department for the Ministry of Interior. See Map here.
Q.  How can I sell my products in TSC Stores?
A.  At TSC, we are eager to work with quality suppliers in all local, regional, and international markets. If you have a product that deserves a TSC customer audience, we invite you to complete an online application. Click on the “Retail” link, then “TSC Partners”, then “Supplier Application Form” and follow the instructions, or click here
Q.  Can I return something I bought at TSC?
A.  The Sultan Center will gladly refund or exchange any product bought at TSC, according to our rules and conditions. See complete Refund & Exchange Policy for details.

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